Application Questions

Job Info

  • Location: Mountain View, CA
  • Job Category: Other
  • Job Status: Full-time
  • Job Salary: Confidential
  • Reference Code: 27-0003

Description & Details

Description

The Desktop Administrator works as part of a innovative and fast-paced team that provides technical support via phone, walk-up, and e-mail for supported applications and IT services. The candidate must provide technical support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware. Troubleshoots software and hardware failures and identifies network problems when related to

Loopt IT operations. Be willing and able to learn new things every day.

Responsibilities and Qualifications:

* Supporting Windows XP/Vista environment

* Excellent written and verbal communication skills

* Manage the day to day running of the corporate IT operation, resolve or escalate requests as they are submitted

* Provide a friendly and professional service and be able to explain complex situations to all within a diverse user base

* Provide basic user training on all aspects of IT

* Basic Microsoft Office skills (2003 & 2007)

* Basic knowledge and administration of Microsoft Active Directory

* Basic user administration of Microsoft Exchange 2007 and Outlook clients

* Administration and troubleshooting of email synch for a variety of handheld smart phones

* Implementing and troubleshooting wireless technologies

* Experience building and maintaining desktop and laptop images that support corporate platform standards

* Maintain and support printers and other peripherals as required

* Provide key support role during new hire process

* Maintain and support corporate security policies

* Maintain inventory and asset assignments

* Bachelors Degree or equivalent work experience

Bonus Qualifications (not required, but would be great to have):

* Experience supporting Mac OS X systems

* Experience supporting Linux systems

* Experience supporting database systems

* Experience with Anti-Virus Solutions (McAfee)

* Experience maintaining backup solutions

* Basic Cisco router/switch administration and network topologies

* Experience with hardware monitoring and performance tuning

We are offering a competitive base salary, health benefits, and stock options. Please send a cover letter and resume to jobs@loopt.com with the position title "Desktop Administrator" in the email subject line.

Contact Info